Outsourcing – Do You Have a Vendor or Partner?Tuesday, December 18, 2012 10:06
Many medical billing companies recently have realized that their growth purely depends on outsourcing a part of medical billing services to offshore companies. If you are one among them, then you have to be choosy in selecting the offshore medical billing company. It is because of the fact that many offshore companies perform only the tasks that are assigned to them, but there is no value addition to your business. Therefore, you ought to be careful enough to choose a company that not just works as a vendor, but works more like a partner. Such an offshore medical billing company will not only get your work done efficiently, but also offer value addition to empower your business. Do you have a vendor or a partner? The answer to this question lies below,
Value Addition: An offshore vendor simply completes the task which has been assigned to it, but only a partner takes the pains to go a step ahead to analyze what betterment can be done to the process. After a thorough analysis has been made, it suggests various measures to the outsourcing medical billing company to enhance the efficiency and maintain a sustainable growth in the domain.
Exceptional Quality within TAT: Some offshore vendors hasten their work so as to deliver the output before the agreed TAT expires. In the interim, they are concerned less about the quality, than about delivery on time. Conversely, an offshore medical billing company that works like a partner will not only complete all the tasks within the contracted TAT period, but also delivers the output with 100% quality and also suggest ways to improve the process.
The Best BCP: Business Continuity Plan otherwise known as BCP is a very important factor that you need to look for in an offshore medical billing company. An ordinary vendor will not have such plans in their framework. However, when you choose a proper vendor that works like a partner, you can enjoy great benefits. Not only will it have a good BCP, but also have Disaster Recovery Centers established in various places that will operate during emergency situations.
Now, it is your choice to either have a vendor or a partner work for you. If you wish to choose a partner, then look no further than e-Care India!