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Charge Entry

Accurate charges are critical for
higher first-pass rates of claims.
ecare gets it right the first time,
every time…

Charge entry is one of the key departments in medical billing. In the charge entry process, created patient accounts are assigned with the appropriate charges as per the coding standards. The charges entered will determine the reimbursements for physician’s service. Therefore, care should be taken to avoid any fatal charge entry errors which may lead to denial of the claims. Moreover, good co-ordination between the coding and charge entry team will produce enhanced results. Considering these facts, it is inevitable that you outsource charge entry to specialists in the field who can help you with increased collections by sending clean claims.

At ecare India, we do charge entry as a part of the healthcare revenue cycle management services. Since we have prior experience in handling different renowned medical billing software and several medical specialties, we start with the process directly, saving staff training time and effort. We pre-define account specific rules in charge entry for different medical specialties which reduces the room for errors and contributes to clean claims.

Moreover, our strict adherence to HIPAA and ISO 27001:2005 compliance helps us in eliminating the threat to information security. Though we aim at creating a paperless environment that can assure data quality and security, we send electronic as well as paper claims as per the specifications of the insurance companies. Electronic claims are sent in ANSI & NSF formats and paper claims are sent in HCFA 1500 format. The right proportion of manual as well as automated process employed at ecare ensures minimal errors and high processing speed.

Process of demographics & charge entry at ecare:

Demographics and charges are entered in to the client’s medical billing system based on account specific rules.

The pending or held documents are sent to the client for clarification, on a pre-determined schedule.

The final charges are audited by the Quality team and the clean claims are filed.

Benefits of availing ecare’s charge entry services:

Our staff has excellent skill-set in handling charge entry for different medical billing specialties. They don’t just do pure data entry but provide value addition. In fact, if they find an issue with the super-bill at the time of entry, the charge entry for that super-bill is put on hold and a clarification sought.

Our clients indirectly gain an additional day as all charge entry files scanned at the end of their day are completed and claims transmitted before they come in the following morning. This results in an improvement of at least one day in cash flows.

We employ professionals who have the ability to work under deadlines and do multitasking.

We have the ability to work on ‘rush hour’ projects by employing additional work force

Our multi-specialty billing and software expertise helps us in serving our clients in a better way.