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Charge Entry

Accurate charges are critical for
higher first-pass rates of claims.
ecare gets it right the first time,
every time…

Charge entry is one of the key areas in medical billing. In the medical billing charge entry process, created patient accounts are assigned with the appropriate $ value as per the coding and appropriate fee schedule. The charges entered will determine the reimbursements for physician’s service. Therefore, care should be taken to avoid any charge entry errors which may lead to denial of the claims. Moreover, good co-ordination between the coding and the charge entry team will produce enhanced results.

e-care India, provides charge entry in medical billing as a part of the healthcare revenue cycle management services suite or as a stand-alone service. Teams at e-care have prior experience in handling the charge entry process on various medical billing systems and for several medical specialties. So the teams can start with the process directly after just a few calls to understand the nuances to be followed, saving training time and effort. The teams have pre-defined account specific rules in charge entry for different medical specialties and just add the nuances to them for each client, which reduces the room for errors and contributes to clean claims.

Charge entry process at e-care:

Charges are entered in to the client’s medical billing system based on account specific rules.

The pending or held documents are sent to the client for clarification, on a pre-determined schedule.

The final charges are audited by the Quality team and the clean claims are sent for transmission.

e-care staff has excellent skill-sets in handling charge entry for different medical billing specialties. The teams do not just do pure data entry but provide value addition. In fact, if the teams find an issue with the super-bill at the time of entry, the charge entry for that super-bill is put on hold and a clarification is sought from the client before entering the charges.