Client Testimonials

Things are going well and great with e-care's initiative and the team actively making calls and texts to get claim renewals booked. Calls are being returned promptly. They have shown great results in a short amount of time.

Thank you for all you do. You and your team do an exceptional job for us!

e-care staff have always been awesome, they do above and beyond in providing best results!

We are very pleased with e-care's Services and look forward toward extended partnership

There are of course the occasional mistake because everyone, including me, is human. Generally, e-care is a very valued partner. Of course, we need the labor to do the many tasks that e-care performs. But also we value the management of the labor. Our relationship with e-care is very strong and valued. The work that e-care does is very valuable to us and we also value our friendship with all e-care staff!

Response is great we just need to pick up the production

Staff is doing well with the client's I manage.

Appreciate all our team members. Great job!

You do a great job

very responsive and professional team

Quick turn around and great communication!

I am happy with most services provided. Hoping to hand over more work and continue a relationship and add more services!

We are so appreciative of e-care and how quickly they are to adapt to new business and needs. We can rely on e-care and great at their jobs, it's easy to trust the e-care team when their work is excellent. we really appreciate and enjoy working with e-care Credentialing team, thank you for all you do!

Been a partner with e-care for over 15 years - we really appreciate our partnership.

I want to thank e-care for the hard work and dedication your team have for this account. You have shown news ways of doing things and I appreciate your willingness to help us reach our goals for our client. Thank you again for your help. I feel we are on the same page now and we all understand the recants asks on both ends. December will be a great month for us because of the hard work your team is doing on your end. I look forward to seeing this month’s numbers but trust me I am not trying to rush it this year has flown by. Thank You!

Thank you for your services and willingness to take on new projects.

Quicker turn around time on answering questions.

Worked with them a Long Time and So Far So Good

It has been a pleasure getting to work with Credentialing team. We've discussed before that we would like to see a quicker turnaround time for application submissions, however we are working through that and I have seen some improvement. Thank you for the partnership and we appreciate all you have done for our growing team!

We are very satisfied in the qaulity of work and quick learning

The team who works our account is thorough and very communicative. We value any feedback from them and work hard to assist when they do have inquiries. ECare is a valuable asset to our overall production.

Overall very satisfied. Accuracy rate on entries has greatly improved.

I appreciate the quickness on things getting resolved whenever there is any issues. Great team to work with.

We have been very happy with your coding service. Overall interaction has been excellent, and, when on occasion there may be something to be discussed or corrected, the interaction is amiable and swift. Thank you!

Excellent Job, you found the missing patient. I am very pleased and happy with the service thus far, I appreciate it.

e-care is very responsive any time there is an error in posting and it is corrected on the next business day. They responsibly notify us of any closures with adequate time to prepare. Furthermore, we have had a recent outage/service interruption with Central Reach and they were proactive in communicating with me when we will have all items posted once patches and maintenance were completed on the site.

We have had a great experience using e-care. They are very responsive and flexible with the changes we have implemented.

I wanted to take this time and thank all of you for the work and effort put into this account this past month.
We have been able to bring the AR over 90 down significantly and payments are up.
This is the lowest the AR over 90 has been for ABC Account since they’ve started.
I really do appreciate each person who works on this account.

Very pleased with e-care's communication and turnaround time for all services!

You and your team are wonderful to partner with. Quick to respond and take on tasks.

I have enjoyed working with the coding team members. They are knowledgeable and responsive related to all needs.

The new consolidated audit reports are fantastic!

We have been working with eCare for 6 years. I am very satisfied with their services. We continue to add new service lines and they are a very important part of our operation.

Additionally, I trust them and consider them all to be friends and respected colleagues. If a US based healthcare company is considering outsourcing some of their operation, I would suggest eCare.

An excellent company that excels in medical credentialing services! Ecare credentialing services has been instrumental in streamlining our medical credentialing processes for over 4 years.

Ecare knowledgeable team ensures that all our healthcare professionals are thoroughly verified and credentialed, saving us valuable time and effort. With their efficient and accurate approach, we can confidently rely on Ecare Credentialing Services for reliable and compliant credentialing solutions.

Ecare dedication to excellence in the medical credentialing field is truly commendable. I highly recommend their services to any healthcare organization in need of a trusted partner for credentialing. Keep up the good work!

We have been partnering with e-care india for almost two years. We brought them on during a time when we were overwhelmed and understaffed. With minimal training and direction, they were able to begin impacting the business quickly.

They learn fast and are incredibly detailed, efficient, and communicative. I absolutely would recommend e-care india if you care considering. Their ability to continuously readjust to meet our ever-changing needs has been priceless.

They are part of our team and we couldn’t do it without them. We are incredibly grateful for the commitment of their team members and most importantly their amazing leadership team who creates a seamless partnership!

I have found ecare to always be attentive and responsive to all my concerns. They are careful, conscientious and very helpful.

I highly recommend Ecare Billing Services for their expertise and unwavering dedication in managing our radiology company's billing services.

Their knowledgeable team streamlined our processes, keeping up-to-date with regulations, and providing personalized attention.

Their accuracy and timeliness has improved our revenue cycles, minimizing denials.

Ecare Billing Services has been a reliable and professional partner that I highly recommend for comprehensive billing support.

I want to personally say thank you to ecare and your team of committed staff members who have worked so hard to support billing and reimbursement services for our company.

From the initial services needed/cost assessment process through the implementation and ongoing needs, your company has provided excellent support.

You have been cost-effective and essential to our company’s flexibility and growth, and I am aware of the "behind the scenes" work that is done to ensure timely claim processing and payment.

I especially appreciate the responsiveness of the organization to the many "bumps along the road" that happen and need attention. You are always friendly and eager to help our team succeed.

It is a pleasure to be able to work with such a highly reputable company that demonstrates integrity and professionalism. Your entire team has been professional, kind, attentive, and sincere. I heartily recommend your services to anyone in need of quality billing and accounts receivable support.

In 2001, we partnered with ecare India Private Limited for certain support services, such as data entry, A/R follow up, payment posting and numerous additional services.

During this period, while we have had to end relationships with other BPO companies, we continue to be extremely pleased with our working partnership with ecare. Their level of service remains efficient, effective and superior to other similar companies providing these services. We will continue to rely on its partnership with ecare for the continued growth of our company and to ensure our ability to continue to provide levels of service which exceed national benchmarks.

In closing we strongly recommends that you seriously consider ecare as a potential partner and provider of BPO services for your organization.

We initially only sent ecare the basic demographic entry function, which they picked up on very quickly. Within a month, we began to send over charge entry and are now sending them payment posting and unpaid claims work as well. Since we began using them over 6 years ago we have found them to be very accurate and responsive, which has freed up our staff to work on more elevated issues rather than the day- to-day data entry functions.

Timeliness and consistency of the work are major factors for us and ecare has always worked hard to meet our standards.

Based on our experiences with ecare, I would not hesitate to recommend them to another company

Our organization has utilized the resources of ecare for approximately three years…..ecare has performed a variety of tasks for us including….cash posting….data entry….electronic filing of documentation….we have been pleased no only with ecare’s productivity – but also with their communication and timeliness in getting tasks completed………..DME Company

Initially I was very hesitant to outsource our charge entry, payment posting, and accounts receivable, however, your company has put my mind at ease. Through the past several months I have been very pleased with how efficient, accurate, and reliable the staff at Ecare have been. Your billing team has conformed to our billing policies and methods and has carried out all tasks very consistently and in a timely manner. I am very convinced that my company can provide exceptional services to our clients and we can offer unlimited services to many different types of providers with your knowledge and assistance I streamlining our billing processes.

ecare has enabled us to quickly add new services for our clients with minimal startup time and cost. They also enable us to deliver expertise to our clients in a fashion and in arenas that we would simply not be able to provide in-house.

ecare has been working with us as our offshore partner for several of our practices. Deepak and his team extend themselves beyond expectations. Our billing is handled in a timely, efficient fashion and they are always on call to answer questions and solve problems no matter how large or small. I highly recommend ecare without reservation to handle all facets of medical billing. I look forward to our continued partnership with ecare.

After years of looking and switching to different companies for our billing outsourcing, we finally found a company that delivers on their word. I had the pleasure to travel to India to see the operation first hand. I was very impressed with how organized the company runs, the knowledge, and commitment to detail. The name "ecare" should be changed to "We Care".

My experience with the ecare Team has been extremely positive! While significantly reducing our cost of doing business, ecare’s professionalism and efficiency has been unsurpassed! I would highly recommend them to any business.